Here we have just a few FAQ for what we think you may be thinking.
What’s the photo booth and staff needs?
Depending on what features you've selected the staff would need 30-120 minutes for setup. There may be a need for a staging space away from guests. Your selected features may have additional needs.
Is a retainer required?
Yes, we would require half of the agreed upon amount or $200.00 whichever is greater, be paid on retainer in order to hold the date for your event. This retainer is non-refundable, but can be applied towards a future event, should the event being booked become cancelled. A partial refund is possible of the remainder of payment, as we will be unable to book another event for the requested date.
What’s the equipment need?
Generally a 15 AMP 120 Volt AC dedicated outlet within 15 feet of the booth space is all that is needed. If power is not provided, adequate, or at the required proximity and this is not discussed prior to your event, the booth staff reserve the right to cancel and no refund will be given.
Unfortunately accidents happen, some prop damage and wear and tear is expected, if there is damage to the booth property beyond what would be normal the host may be billed should the need arise.
Likewise, should an issue arise due to the booth staff and/or equipment outside of what may be considered normal, we would discuss recourse.
What if the demand for the booth is less than anticipated?
Our staff will do their best to encourage use of the photobooth, should the need arise. Unfortunately our costs to come to your event are rather set, regardless of use. We still spent on the gas, time, wear and tear on our equipment, the preparation and design/setup time invested in your event.
If we are provided with your schedule, we will go over this to provide any feedback that may lead to more engagement with the booth.
We will gladly give some sort of credit towards a future event should things not go as planned.
I like this other booths feature...
Great! Let us know, shoot us an email, link, picture, etc. We'll do our best to see if it is something we too can offer. If not we know a few other great photobooth operators who may be a better fit, that we'll gladly introduce you.
But Wait.. There's More!
If you're reading this, shoot us an email and we'll let you know how we like to under promise and over deliver.
Do you have customer service?
Of course! Our friendly and knowledgeable staff are available to answer your questions 24/7/365.